Return and exchange policy

Return and exchange policy

Free sample service

For our confidence in our products and in the taste of our customers, you will find, accompanied by the dispatch, a free sample of the desired perfume or product, this idea allows you to try the sample first before opening the product and then you have the option to accept and use the product or return and exchange if you want to.

Categories available to be retrieved and replaced

Return and exchange is available for all Dar Mahdi products if the conditions for ensuring product safety are met.

Product safety terms:

The product is not opened if the buyer intends to return or exchange and the sample sent with the product is used for testing

The product is entitled to accept if it is in its original condition and has not been altered by any external factor.

The exact time for retrieval

The buyer has the right to return on time, which is 3 days, or exchange within 7 days after the product arrives at the branch of the shipping company sent to him or the customer’s home.